Hi, I'm Jeff
“Don’t fix the leak. Fix the plumbing.”
Most people think about communication as an afterthought, not as a core topic.
I was also struggling a bit when I started with MasterCom.
Both with how I was thinking and feeling. And also with my family.
More recently I have been listening to my friends talk about their challenging relationships with their parents, and I reflect back on mine.
I think of it a bit like this…
The parent will fire a missile.
And then the kid (myself included) fires back.
And with missiles being fired in both directions, our difficult conversations always ended up like World War III.
One of the biggest things MasterCom helped me to understand was conflict resolution.
Because before this program, conflicts always felt very burdensome, and hurtful.
But what if every conflict was framed as an opportunity to advance a relationship?
When I started to think about conflict in this way, some of these conversations got a lot easier.
And as I've thought more and more about communication -- and the way we all approach it -- it's a bit like plumbing in a house.
We only think about it when there’s a leak.
And once it’s fixed, we forget about it.
But maybe it’s the plumbing of the whole house that needs to be improved.
MasterCom was a month of continuous work. But it was a month that allowed me to fix the plumbing in my house, not just a leak.
— Jeff, Engineer, Designer, Entrepreneur, Musician
Would you like to talk
more in-depth about your
challenges and frustrations?
What’s one thing…
You could do today to improve the way you communicate in your most important relationship?